As a courtesy to all we ask that 24 hour notice be given if you need to cancel or change your appointment. For a cancellation with less than a 24 hour notification guests will be charged the full treatment fee. For no show appointments, the full treatment fee will be charged. Over 10 minutes late with no phone call is considered a no show.
If you are late without a phone call 10 min after scheduled appointment time you will be considered a no-show and your appointment will be cancelled.
No Refunds or Charge backs for any reason as stated on sign in sheet.
All prepaid treatments and packages expires 1 year from date of purchase.
Prepaid 12 series custom package expires 2 years from date of purchase.
Groupon or coupons will be forfeited for cancellations with less than 24 hours notice and for no-shows.